Growth inevitably introduces problems. Because ensuring quality across all your branches is vital, Branchify allows you to monitor all of your branches’ performance for the quality metrics that matter to your industry.You can track performance trends over time and compare branches to ensure that your business is delivering the quality your brand is known for.
The list of things to fix in one branch location is challenging enough, and as you’ve scaled to ten (10), it can easily set your hair on fire, not to mention how your customer might feel when things are broken.
Branchify allows you to track all maintenance requests from all of your branches and gives you visibility into the status of the issues and the control to get things done.
You aren’t a single branch kind of operation anymore, and your customers won’t be able to just walk up and give you feedback.
Branchify helps you stay connected with your customers by tracking all of your customer’s feedback to assess branch performances.
Set up a feedback form and use QR codes in your branches for your customers to use. Visualize this data on the leaderboard that ranks all your branches according to their feedback scores.
Send in orders to the commissary, track the items ordered, compare them to the number delivered, and download reports.
Gain visibility over your commissary stocks- which items are available/unavailable for ordering by your branches.
See items delivered versus the items ordered to know the efficiency of your commissary operations. Print orders for commissary kitchen staff’s reference when preparing the items.
Branchify has digitized our process of auditing branches and has automated the collection of data we need to make reports. We don’t have to manually record and store our audit data anymore, and we can easily see a branch’s historical performance in the dashboard.
The system has streamlined the process of fixing issues in our branches. Previously, the team was inundated with messages, emails, and calls and we couldn’t keep track of the issues. Branchify enables us to work on fixes faster and to communicate with the branch managers in an organized and efficient way.
When we had a few branches, it was easy to talk with customers and get their feedback. As we grew, this vital component of our business was lost as we could not be present in all of our branches. Branchify has created a simple way to give our customers a voice and that has enabled us to deliver a much better experience.
As our business grew it became increasingly difficult to manage the individual branches, but Branchify has given us the tools that we need to stay on top of our business. It has been foundational in our growth from just a few branches into 20+ branches.